general help

Contacting customer support
You can contact our customer support person by email, telephone or live chat.
By Email:
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  Send us an email anytime at . You will get an automated email confirmation acknowledging your message. Most emails will be responded to within 48 hours (not counting intervening holidays).
  By Telephone:
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Contact us by Phone 65-64489976 (Mon-Sat 9:00 a.m − 6 p.m Singapore time). Alternatively leave a message and we'll call back at a time convenient to you. (Callme back) .
  By live chat:
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Chat with a live customer support person. Chat now (Operational hours: Mon-Sat 1:00 pm − 8:30 p.m Singapore time).
Going through FAQ section

Search and browse through our FAQ section. You should find simple helpful answers to many questions which are organised in an easy to understand manner.

Contacting Science helpline
This service is available to subscribed members who can contact Science help line for quick help and query resolution relating to any subject matter doubts they may have.
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