Section:customer comments

A touching customer testimonial

Friday, October 24th, 2008

Unlike many sites where users hardly comment upon, we are delighted to receive continuous feedback from kids. So far we have received nearly 1000+ comments from kids. Often this serves as a source of motivation for us to strive and work hard to remove bugs, deliver feature enhancements and provide superior experience to users.

From time to time we do receive flowing compliments from kids, but here is one comment that stands above the rest and truly touched our hearts. We are thankful to the child who wrote this comment

These comments keep us going strong and feeling positively motivated. We wake up each morning feeling delighted to do whatever it takes to make Science score a truly memorable experience for kids. We hope to see millions of kids being benefited by Science Score experience.

Science Score – development team

Post by: Binky

Science Score customer service – our obsession with rapid response

Saturday, May 24th, 2008

We want our users to feel delighted using Science Score.  That is why when we get a customer note, our customer service team will immediately respond and take action, wherever required.  Timely response and timely resolution of issues, has been our obsession.  We have endeavoured to clear most customer queries within 24 hours and want to improve that response time even further in the future.  But better still, we don’t want customers writing to us with an issue, but writing to us with a flowing compliment and a glowing testimonial.  We want our users to turn into evangelists. 

customer support

What has been your experience with customer service?  Have they responded on time?  Where else do you want to see improvements.  Let us know.  Email to: support@sciencescore.com  

Science Score – development team

Post by: Binky

Funny Poskey actions added in chat action panel

Saturday, May 17th, 2008

We have been trying out a variety of Poskey actions for quite some time now and testing with kids to see their response.  Due to some technical glitches we had to remove these actions, but now we have put them back.  We have now integrated 8 new actions in the chat panel.    So go ahead and check out the actions by clicking the actions button in the chat panel inside Science Score virtual world.

poskey actions

Tell us what you feel about these actions..  Our development team is working hard to add many more interesting and funny monkey actions that will delight all users.  We will soon announce the addition of a lot more actions with unique dress combinations in future.  So, check out for new announcements. 

Science Score – development team

Post by: Binky